Multifaceted solutions

An overview of Afrisure

Insurance Companies

Insurance companies will be able to take advantage of any or all of the Core suite modules which fit in like lego blocks in the Insurance carrier’s ecosystem. With our CARE framework, we ensure that the Insurers have control over their financial metrics and are positioned for Economies of Scale.

Universal Product Configurator

Is a dynamic and versatile software tool designed to accelerate the B2C reach of the Insurance companies. This solution offers a comprehensive platform where insurers can create & modify a range of insurance offerings, from auto and home insurance to life and health coverage.     

Zuri – AI Assistant married with human intelligence

Engage your end customers with Zuri and Zuri takes CARE of the rest. From Consumer education to quotes to a friendly banter, Zuri has covered them all. Zuri seamlessly transfers leads to the CRM. If that’s not enough, Zuri is able to transfer to human assistance and human calls seamlessly.

Customer Engagement Module

Increase your Insurance penetration and Top line with a lite weight yet powerful CRM. This module is your single source of truth for retail and corporate segments. From leads to accounts, we track every single one of them.

Instant Quotes

From automated quotes to quotes comparison to tailoring your quotes for retail customers and corporates, you get to offer the best value to your customers with this Quotations module. You are able to process quotations across multiple classes of business in a few moments.

Intermediary management

Co-create excellence with your intermediaries with off the shelf intermediary management. From configurable settings to Insightful dashboards and access to Zuri (AI powered conversational Assistant), you enhance the productivity of your intermediaries and increase the insurance penetration.

Service Provider management

We offer a novel way of onboarding service providers, be it a garage or a hospital or a surveyor or any other service provider, you can configure rates, capture digital co-ordinates, set up contracts & set up automated work orders, workflows including Whats App which enriches the service provider engagement and create a connected ecosystem with the Insured for a truly Digital journey.

Partner management

Onboard your co-insurance partners and reinsurance partners with digital contracts for effective risk and portfolio management. With insightful dashboards, you graduate to strategic engagements.

Underwriting module

Improve your underwriting efficiency by 50% or more. Get access to unprecedented features such as configuration of checklists and assessments, holistic risk information powered with automated rulesets and workflows.

Universal Claims configurator

With a zero code universal claims configuration engine, you control the degree of automation in the claims process depending on the class of Business. You are at a vantage point to handle claims, prevent fraud with digital evidence and reduce your Claims Ratio.

Claims Management

Improve the average time to settle a claim for a true customer with automated and straight through processing. You improve the productivity of claims staff with AI powered technology to process Claim forms. Claims staff are empowered with a wealth of insightful information while processing a claim. With tailored workflows, assessments and verifications, you Reduce moral hazards in the ecosystem eventually reducing your loss ratio.

IFRS 17 compliant Finance & Accounting

Powered by a Zero code financial configuration engine for contracts grouping, accounting entries, you enhance the automation and efficiency of your Finance and accounting team by more than 50%. You can manage the company’s investment portfolio and assets with the F&A module.

Reinsurance module

Effectively managing risks with an unprecedented reinsurance module which can solicit reinsurers, brokers, for treaties and facultative covers. All reinsurance parameters are codified for automation and automated borderaux reports processing.

Digital DMS & Contract Management System

All modules have an inherent document management with audit logs for every document. With our Contract management system, you manage HR contracts of your employees, policy terms and conditions, reinsurance treaties, Purchase order terms, with digital signatures and tamper proof and secure document storage.

Digital DMS & Contract Management System

All modules have an inherent document management with audit logs for every document. With our Contract management system, you manage HR contracts of your employees, policy terms and conditions, reinsurance treaties, Purchase order terms, with digital signatures and tamper proof and secure document storage.

Insurance Associations

Insurance Associations will be able to benefit from our proven shared infrastructure solutions. These solutions standardize the process of certificate issuance and claims registration across a nation thus keeping the management expenses to one-fifth by economies of scale and scope. This is a show case success story in Microsoft.

Digitally Managed and Validated Insurance Certificates (DMVIC)

DMVIC is a brand and huge success in Kenya, Malawi and Zambia. DMVIC is the last mile delivery of Insurance certificates for 56 Insurance companies in Kenya. With Digitally & securely managed inventory of certificates, instant verification with QR Code & USSD, and prevention of double insurance, this solution has proved to be a winner for the ecosystem.

Claims Registration Automation (FNOL)

Commonly known as Bima Yangu in Kenya, Insured will be able to

  • Instantly notify a motor insurance claim with secure Digital evidence via Mobile App or Whats App within a few minutes
  • Access emergency assistance for nearest towing agencies, police station and hospitals Insurance carrier will be able to securely verify the authenticity and existence of the vehicle by integration with the Transport system. This solution serves as a catalyst in processing a claim faster and reduces the claims handling costs by up to 30%.

AfriCover Hub (Insurance market place)

Commonly known as Pata Bima in Kenya, Insurance Associations can take the plunge to increase insurance penetration in the country with a shared infrastructure. With a level playing market place, Gen Z can get instant quotes, engage with Zuri (AI Powered conversational assistant) and buy Insurance policies in a few clicks.

Brokerage firms

As a brokerage company, you will be accelerate your contribution towards Insurance penetration by communicating more effectively with customers. With Zuri (AI Powered conversational assistant), you will be able to answer customer queries instantly. You will be able to seamlessly configure Insurance products of various Insurers and get instant quotations.

You will also be able to get manual quotations from Insurers. With customer centricity at the core, you will be able to send tailored quotations and comparisons to retail and corporate segments with automated workflows until the policy is issued. You will lego like plug ins such as Customer Engagement Module, Partner management, Service Provider modules and Underwriting modules.

If you offer TPA services including Claims, you will be empowered to process and settle claims with our highly configurable and flexible system at lower claims handling costs.

Universal Product Configurator

Is a dynamic and versatile software tool designed to accelerate the B2C reach of the Insurance companies. This solution offers a comprehensive platform where insurers can create & modify a range of insurance offerings, from auto and home insurance to life and health coverage.     

Zuri – AI Assistant married with human intelligence

Engage your end customers with Zuri and Zuri takes CARE of the rest. From Consumer education to quotes to a friendly banter, Zuri has covered them all. Zuri seamlessly transfers leads to the CRM. If that’s not enough, Zuri is able to transfer to human assistance and human calls seamlessly.

Customer Engagement Module

Increase your Insurance penetration and Top line with a lite weight yet powerful CRM. This module is your single source of truth for retail and corporate segments. From leads to accounts, we track every single one of them.

Instant Quotes

From automated quotes to quotes comparison to tailoring your quotes for retail customers and corporates, you get to offer the best value to your customers with this Quotations module. You are able to process quotations across multiple classes of business in a few moments.

Service Provider management

We offer a novel way of onboarding service providers, be it a garage or a hospital or a surveyor or any other service provider, you can configure rates, capture digital co-ordinates, set up contracts & set up automated work orders, workflows including Whats App which enriches the service provider engagement and create a connected ecosystem with the Insured for a truly Digital journey.

Partner management

Onboard your co-insurance partners and reinsurance partners with digital contracts for effective risk and portfolio management. With insightful dashboards, you graduate to strategic engagements.

Underwriting module

Improve your underwriting efficiency by 50% or more. Get access to unprecedented features such as configuration of checklists and assessments, holistic risk information powered with automated rulesets and workflows.

Universal Claims configurator

With a zero code universal claims configuration engine, you control the degree of automation in the claims process depending on the class of Business. You are at a vantage point to handle claims, prevent fraud with digital evidence and reduce your Claims Ratio.

Claims Management

Improve the average time to settle a claim for a true customer with automated and straight through processing. You improve the productivity of claims staff with AI powered technology to process Claim forms. Claims staff are empowered with a wealth of insightful information while processing a claim. With tailored workflows, assessments and verifications, you Reduce moral hazards in the ecosystem eventually reducing your loss ratio.

Reinsurance Marketplace (ARMADAS)

ARMADAS is an un precedented Reinsurance marketplace tailored for the Digitalization of Reinsurance industry. This marketplace brings together the reinsurers, insurance carriers, and Reinsurance brokers to find the best win-win-win Reinsurance deals from the market. From Treaty to Facultative covers, the reinsurance contracts can be centrally managed and renewed in the market place with secure Roles based access (RBAC). The Borderaux reporting module empowers the insurers and reinsurers to access premium, risk and loss borderaux seamlessly.